Introduction
Mission
Our Valued Customers
Creating Freedom

Introduction

Axia Business Services Pty Ltd was established in 1985 and has steadily grown into an innovative software development company that specialises in job costing, contract management, service management, business management and financial management software for the construction, trade, service and repair industries. Axia won the prestigious Ausindustry / Information Industries Board sponsored award for the best overall business as part of the 1997 FIG programme.

Mission

To find, nurture and retain long-term relationships with you, our valued customers who operate in the construction/trade/service/repair industries, by providing, educating and supporting you with value-adding innovative software based business and technological solutions that assist you to effectively manage your total business enterprise so you can achieve greater profit, better use of your time and an improvement in your lifestyle. We succinctly define our mission as "Creating Freedom".

Our Valued Customers

We believe our customers can identify with one or more or the following characteristics:

• Employ staff and charge for their physical labour and/or material on one-off jobs
• Learned their trade through an apprenticeship
• Have not had any formal business training
• Operate in markets in which competition has become increasingly more intense
• Tighter margins are making profits harder and harder to achieve
• Customers are becoming more and more demanding
• Paperwork and administrative tasks are becoming more and more burdensome
• Changes are being imposed by external forces more frequently and requiring more rapid responses
• Internal changes and improvements are becoming more difficult to implement
• Working longer hours for less and less rewards
• Increasing conflict stemming from trying to maintain a reasonable balance between their personal, family and business lifestyle demands
  

However, we know our "Creating Freedom" mission offers effective solutions to these critical issues!

Creating Freedom

The word "freedom" conjures up thoughts such as choice, free will, automony, independence, self-determination, etc. Its meaning has a two dimensional nature: Empowerment, the knowledge and ability to act and Time the period available to take action. This is percisely our objective, to use software and technology to develop solutions to your business needs that create greater freedom in your business and your lifestyle.

1. More Time

2. Personal Empowerment

Axia Business Plus is the main vehicle we use to deliver greater freedom to your business. Our design goals were based on the following maxims about business owners.

Profit Growth
Many business owners are unable to draw profit from their business equivalent to industry level wages. Business owners need the tools to understand the who, how, what, where, when and if their business earns income and incurs expenses and how this impacts on their bottom line

Increased Productivity
Business owners need a system that removes wasted and lost time in their business, by understanding where resources are not being fully utilised. Also, this system must ensure all productive time is accurately and reliably charged for.

Product Differentiation
Business owners need to segment their markets so they can understand where their business is profitable and then differentiate their product offerings to better serve these niche markets.

Improvements to Customer Service
Business owners need mechanisms to help them improve their communication with their clients, beginning with their original cost estimate, through orders, jobs, suppliers, invoices and payment of accounts. This will result in significant reductions in re-work, complaints and faults.

Better control of Cashflow and Business Operating Costs
Most business owners do not have precise tools to help them understand how their business is performing, even at the fundamental level of who owes them money and who they owe money to. Often their true financial position is a complete mystery.

Greater Business Efficiency
Business owners can achieve streamlining of the administration of their business through better utilisation of time and resources required in the estimating, costing, accounting, marketing, planning, control, organisation and overall operational functions of their business

More Effective Planning and Control
Business owners need a system that delivers information they can understand to make them more effective in running jobs, organising staff, estimating costs and planning for the future.